Terms of service
By accessing or purchasing from the KP Fruits website, you agree to the following terms and conditions. Please read them carefully before placing an order.
General Information
KP Fruits produces and sells natural dried fruit products. All products are intended for personal consumption unless otherwise agreed in writing. We reserve the right to update or modify these terms at any time without prior notice. Changes will apply once published on our website.
Product Information
We make every effort to display our products accurately, including descriptions, ingredients, and images. However, due to the natural nature of fruit, variations in color, shape, and texture may occur. These variations are normal and do not affect product quality or safety.
All products are made from 100 percent natural fruit with no added sugar, preservatives, or artificial ingredients.
Orders and Availability
All orders are subject to product availability.
In the event that a product you ordered is temporarily or permanently out of stock, we will contact you as soon as possible. You will be offered one of the following options:
A full refund for the unavailable item
A replacement with a similar product of equal value
A partial shipment of available items with a refund for the missing product
KP Fruits reserves the right to cancel or refuse any order if a product is unavailable, pricing errors occur, or payment cannot be confirmed.
Pricing and Payments
All prices are listed in the currency shown on the website and include applicable taxes unless stated otherwise. Prices may change at any time without prior notice.
Payments must be completed at the time of order. Orders will not be processed or shipped until payment has been successfully received.
Shipping and Delivery
We aim to process and ship orders within the stated processing time. Delivery times may vary depending on location, courier services, and external factors beyond our control.
KP Fruits is not responsible for delays caused by customs, courier issues, or incorrect shipping information provided by the customer.
Returns and Refunds
Due to the nature of food products, we do not accept returns of opened or consumed items.
Refunds or replacements may be issued in the following cases:
You received a damaged or defective product
You received an incorrect product
Your order was lost during shipping
If there is an issue with your order, please contact us within 48 hours of receiving your package and include clear photos of the product and packaging.
Approved refunds will be processed to the original payment method within a reasonable timeframe.
Allergies and Dietary Information
Our products are made from natural fruit. While we follow strict hygiene standards, they may be processed in facilities that handle other food products. Customers with allergies or specific dietary requirements should review product information carefully before purchasing.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of KP Fruits and may not be used, copied, or reproduced without prior written permission.
Limitation of Liability
KP Fruits shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.
Governing Law
These terms are governed by and interpreted in accordance with the laws of Thailand, without regard to conflict of law principles.
Contact Information
If you have any questions regarding these Terms of Use, orders, or products, please contact us via the contact information provided on our website.